For those working in the field of mediation and negotiation these cognitive biases are to be reflected upon regularly and dismissed at our peril. The intention of the following article is not be an exhaustive list of the many cognitive biases but rather to highlight some of the ones I feel to be most important.
To read the full post and view the slide share presentation, click here.
Posted in Resources
Tagged cognitive biases, conflict resolution, mediation, negotiation
Last week was spent with Jan Sunoo and Pat Dunn from the Federal Mediation & Conciliation Service in the USA. It was an intense week and we looked at tools and techniques for third part interventions including an Interest Based Negotiation model.
Pat demonstrating some active negotiation skills
Many of the skills were similar to that of TIDES’s OCN courses in Conflict Management (active listening, summarising, paraphrasing and re-framing etc.) but the process itself differed in the fact that it focussed very much on negotiation and not on mediation as a form on conflict resolution (i.e. the ability of the third-party to offer potential alternative solutions was much greater). I was able to co-facilitate a full day role play with Jan which allowed to me an insight into the more subtle nuisances of the process itself. We also looked at other facilitation techniques such as Appreciative Inquiry and Open Space Technology.
Jan looking at Issues and Criteria in an Interest based Negotiation situation.
We spent today hearing a talk from each fellow about a conflict from their part of the world that they are currently involved with. It was eye-opening to listen to issues spanning the globe from places such as North-East India, Sri Lanka, Papua New Guinea, Kosovo & Kenya. It was a good way to get to see the diversity of the issues people are working on and it made me think of a map I came across recently:
You can find a more detailed version from the International Institute for Strategic Studies here
Posted in Course Details, Rotary Peace Fellowship
Tagged conflict resolution, diversity, world conflicts
I’m a conflict resolution facilitator working for TIDES Training and Consultancy in Northern Ireland and I’m planning to blog about my time as a Rotary World Peace Fellow from February 15th 2012.
Practical Peace 